Privacy Policy

Effective date: November 11, 2026

This policy explains how Marks Dictation handles information when you use the app and website. Publisher and business contact details appear in the Legal Notice.

1 Dictation and local data

Speech recognition runs on your computer. Audio is processed in memory and is not saved or uploaded. Dictated text, vocabulary, imported documents, and dictation history are not transmitted by the app.

Vocabulary, preferences, and license information are stored locally. Optional history is off by default. If enabled, it retains up to 5,000 text entries for your chosen 7, 30, or 90 days, or until you delete them; you can delete entries at any time. These files use Windows account encryption, which protects them from other Windows users on the computer but not from programs running under your own Windows account. Exported vocabulary and technical error logs are not encrypted by the app. Logs contain technical information and may include a file path identifying your Windows account, but are designed to exclude audio, dictation, history, and vocabulary words.

The app checks the active program and whether the selected field is editable to insert text. It does not read the field's contents. When text is pasted rather than typed (your choice in Settings, and always in a few apps that mishandle typed text, such as Windows Notepad), the app briefly holds what was on your clipboard, places the dictated text there marked so that Windows clipboard history and cloud clipboard skip it, and then puts your clipboard back. It does not save, send, or otherwise use clipboard contents. Files you select for vocabulary import are processed locally; only approved terms are saved. Windows clipboard history, synchronization, backups, and receiving programs may retain or transmit copies under their own settings.

2 Licensing and payments

Polar receives license and activation identifiers, your computer name during activation, and your IP address to activate and validate your license and manage the two-computer limit. These requests use HTTPS and contain no dictation content. When automatic updates are enabled, the installed app also checks our update server, downloads.lusardistudio.com, about once a day; the server receives the app version and your IP address, and no dictation content.

Polar is the merchant of record. It collects the contact, billing, and payment information needed for purchases, renewals, tax, and refunds. Stripe processes payments for Polar. We can access order details such as purchase email, country, plan, and status, but do not receive complete card or bank details. We use those details for licensing, support, accounting, and fraud prevention. See Polar's Privacy Policy.

3 Support and website information

We receive information you send to support and use it to respond. Support email is handled through Google Gmail. Optional diagnostic details are shown before you copy and send them. They exclude dictation content but may identify your device or Windows account. Do not send confidential client or patient content.

The website does not use advertising, analytics, or tracking cookies. Its hosting provider, Cloudflare, Inc. (United States and its global network), processes connection information, including IP address and browser details, to deliver and secure the site. Microsoft handles Store and Windows information under its own privacy statement. Google and Microsoft describe their separate practices.

4 Disclosure and international processing

We do not sell personal information, share it for cross-context behavioral advertising, or use dictation to train models. Information we hold is disclosed to providers for the purposes above, at your direction, or as law permits or requires, including a lawful business transfer. Providers' independent transaction and platform processing is governed by their own obligations.

We operate in the United States. Providers may process information there and in other countries identified in their policies and the hosting disclosure above, where local authorities may have lawful access. We apply required safeguards to processing arranged on our behalf.

5 Retention and deletion

Delete history, vocabulary, and settings through the app's Settings. When you turn history off, the app asks whether to delete saved history; you can also delete it at any time. Removing a computer releases its license activation. Manage exports, backups, and clipboard copies separately.

Uninstalling leaves local data and a retained trial start date used to prevent repeated trials. Delete saved content before uninstalling; after uninstalling, you can delete the remaining local data by deleting the %LocalAppData%\CommercialDictation.Product folder, and contact support to remove the retained trial date. We cannot access or erase your local dictation remotely. Deleting data or uninstalling does not cancel billing.

We retain support, transaction, and security records only as needed for their stated purposes and applicable legal requirements, then delete or anonymize them. Polar retains its independent records under its own policy. We use safeguards appropriate to the information; no system guarantees complete security.

6 Your rights and contact

Contact the Privacy Officer at marksfromwords@gmail.com to request access, correction, deletion, portability, withdrawal of consent, or review of a refusal where applicable. We verify requests reasonably, respond within legal deadlines, and explain lawful exceptions. Withdrawal may prevent services that require the information. You may complain to the applicable privacy regulator, including Canada's federal or provincial privacy commissioner.

License access is checked automatically using entitlement and validation dates. You may request the reasons, relevant information, correction, and human review of a restriction and submit your observations. Québec rights to cessation of dissemination or de-indexing remain available where applicable.

We do not track activity across third-party websites or alter our practices in response to Do Not Track signals. Third parties are not permitted to collect information through our site for cross-site advertising tracking.

7 Eligibility and changes

The service is for people who are at least 18 and the age of majority where they live. Contact us if a minor has supplied personal information. We date policy changes, give material notices, and obtain new consent where required. Earlier versions are available on request.