Subscription and Cancellation Policy

Effective date: November 11, 2026

Polar processes Marks Dictation purchases and recurring charges. Product support: marksfromwords@gmail.com.

1 Trial and prices

The 14-day trial starts on first launch. No card or app account is required, and it does not become paid automatically. New dictation stops at expiry without a subscription; existing content and export controls remain accessible.

Monthly: USD 8 plus applicable taxes, charged at purchase and automatically each month until canceled.

Annual outside Québec: USD 90 plus applicable taxes, charged in full at purchase and automatically each year until canceled.

Annual for Québec consumers: USD 90 plus applicable taxes for one year, without automatic renewal. Another year requires a new express purchase.

Checkout shows taxes, total, billing frequency, and the next charge date before authorization. Canadian customers pay in U.S. dollars; their bank may apply currency-conversion fees. Uninterrupted subscriptions keep their agreed plan price. Polar provides a retainable confirmation and customer portal. Required renewal notices and annual reminders are provided.

2 Devices and offline use

A subscription permits two activated computers. Activation requires internet. Paid use can continue offline for up to 30 days after a successful license check, then connection is required. A technical grace period does not renew the contract or authorize extra charges. A failed payment may stop new dictation when entitlement cannot be verified; any retry grace period is not guaranteed.

3 Cancellation

Cancel at any time without a cancellation fee through Settings, Account and legal, Manage subscription, or the Polar portal linked in your receipt. Complete the displayed cancellation and retain the confirmation. Cancel before a renewal charge is processed to avoid it; no additional notice period applies. Ordinary cancellation stops future charges and preserves access until the paid period ends.

If the portal is unavailable, email marksfromwords@gmail.com with the purchase email and order reference. We treat receipt of a clear request as its effective time and arrange correction of charges caused by processing delay. Do not send card details or a full license key. Uninstalling or removing a device does not cancel billing.

4 Provincial rights

British Columbia consumers may cancel an automatic renewal before or after renewal. Monthly renewals have no unused-time refund unless another legal right applies. After annual automatic renewal, cancellation entitles you to the legally calculated unused-period refund within 15 days after notice. Annual renewal notice is provided 30 to 60 days beforehand and states the renewal date, cancellation rights, instructions, and renewal if you do not respond.

Québec consumers may request immediate termination without a cancellation fee and repayment for prepaid service after termination. A request only to stop future renewal preserves the paid period. Québec annual purchases do not automatically renew.

These rights and other mandatory consumer protections prevail over ordinary end-of-period and nonrefund terms. See the Refund Policy.